Refund policy

Return Policy

All sales are final. We do not accept returns or exchanges.

The only exception we make is for items that arrive damaged.

Damaged Items
Please inspect your order upon arrival. If your item is damaged, you must contact us within 14 days of delivery.

To begin a damage claim, please email us at shopjkelley@yahoo.com with:

• Your order number

• Clear photos of the damaged item(s)

• Photos of the packaging

Once your claim is reviewed and approved, we will provide instructions for returning the item. The damaged product must be returned to us in order to process a refund or replacement.

Items sent back without prior approval will not be accepted.

Important Notes

• We do not accept returns or exchanges for any reason other than damage.

• We do not offer refunds for buyer’s remorse, sizing issues, or incorrect items ordered.

• Sale items and gift cards are final sale.

Refunds (if approved for damaged items only)
Once we receive and inspect the returned item, we will notify you if your refund is approved. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.

If you have any questions, feel free to contact us at shopjkelley@yahoo.com.